TERMS & CONDITIONS
1.1 Booking / Service Fees
On the hiring of Digital Dennis a deposit will be paid this deposit not only confirms the services of Digital Dennis but also an arranged date and service required. Upon a deposit being paid the Customer / Client agrees in full to these terms and conditions as part of a legally binding contract. You also agree to previous and present updated terms and conditions as legal guidelines change over time.
If the services of Digital Dennis are cancelled due to any circumstance by the Customer / Client any monies paid are completely none refundable. This is to cover business costs and loss incurred by Digital Dennis due to work being turned away on the pre booked date as specified by the said Customer / Client. You the Customer / Client agree to this when signing contract and hiring of services.
1.3 Image Quality
Digital Dennis maintains and works on images and photographic content on a professionally calibrated Monitor display and as such can both guarantee the image quality, colour and detail. Digital Dennis does not guarantee this level of accuracy on any other display device. Images are colour balanced to exacting standards so as to provide the very best image quality and colour reproduction this cannot be maintained or guaranteed on another 3rd party display such as Customer / Client displays, monitors, TV’s or projection devices and as such Digital Dennis will not accept any liability for any inaccuracy between 3rd party devices.
Upon confirmation of services provided by Digital Dennis a deposit will be paid by the Customer / Client this will confirm services agreed and a booking date as confirmed with said Customer / Client. Deposits will usually be at the rate of ¼ of the total service costs booked and confirmed by the said Customer / Client. Unless otherwise arranged and stated in writing with Digital Dennis.
All images / photographs / post production work or commissioned work including graphic design, branding, online, web or internet based work, or paper based print, advertising and publicity are the sole copyright of Digital Dennis and as such under copyright law no reproduction of any kind across any device analogue or digital is allowed unless other wise specified in writing by Digital Dennis. This includes reproduction or ones own image edits or copying across social media or photograph based websites and mobile devices, tablets or other electronic devices. The breach of this copyright will lead to prosecution and legal proceedings being sought for loss of earnings and monies from the business of Digital Dennis.
1.5b Image Negatives
Image negatives can be provided to the said Customer / Client for a set fee. This will only allow the reproduction of said negatives for the Customers / Clients own personal use only but if the said negatives breach the above copyright in section 1.5 this will lead to breach of copyright and legal proceeding will ensue. The exceptions being any thing agreed with said Customer / Client and Digital Dennis which will be in the form of a written contract.
1.6 Model Release / Client Consent
As part of booking the services of Digital Dennis you the Customer / Client agree to Digital Dennis using said images, photographs, work created to be used as Digital Dennis sees fit be it for commercial use or gain. No extra monies or payment will be made to said Customer / Client as a result. You the Customer / Client may also need to fill out and sign an additional Model Release Form this can also be required when photographing minors or children under the age of 16 where parents consent is needed.
1.7 Sole Photographer
Upon hiring the services of Digital Dennis you the Customer / Client agree that Digital Dennis will be the sole professional photographer covering said event or fulfilling said booking of services required from said Customer / Client. If another photographer is present with any kind of equipment that is able to produce professional results Digital Dennis has the right to either stop work or to terminate work completely with out any liability or financial loss to Digital Dennis.
1.8 Complete Payment
The Customer / Client will make payment in full of any services booked / hired from Digital Dennis 6 – 8 weeks in advance of said confirmed service date minus any deposit that has already been paid by said Customer / Client.
1.9 Coverage / Images Provided
Digital Dennis will do his very best to provide said Customer / Client with images as requested upon acquiring the services of Digital Dennis. Digital Dennis will not guarantee in anyway that images / photographs / work created will cover every single need of you the Customer / Client and as such will not accept or be liable in any way for none provision of work wanted. Upon the booking of services provided by Digital Dennis any specific requirement by you the Customer / Client must be raised and agreed in writing with Digital Dennis as part of the booking service this is the sole responsibility of the Customer / Client.
2.0 Bad Weather Plan
Upon attendance of Digital Dennis with you the Customer / Client at the point of complete payment see section 1.9. Digital Dennis will discuss and go through a bad weather plan with you the Customer / Client this is an alternative plan of action should the weather or conditions beyond the control of Digital Dennis cause the none fulfilment of service as agreed between Digital Dennis and you the Customer / Client this is an alternative plan that will allow Digital Dennis to continue and complete fulfilment of services hired.
If Digital Dennis is unable to attend or fulfil services confirmed with you the Customer / Client due to act of god, ill health, equipment failure or circumstance beyond the control of Digital Dennis. Full refund of any monies paid by you the Customer / Client to date will be refunded in full minus any costs incurred to date by Digital Dennis with no further liability due by Digital Dennis with said Customer / Client. If the agreed services can be re – arranged this will be done so to suite the Customer / Client needs with the end result to fulfil the Customers / Clients originally booked services with Digital Dennis.
Digital Dennis will accept no liability which leads to the none fulfilment of services due to 3rd party involvement or interference in any way. Example ( priest not allowing photographs during the wedding vows ).
Albums, DVD's, Photo Books, Prints additional products booked and paid for by the customer / client if these become no longer available an alternative will be sourced and provided but may not be the same as the original products booked or paid for to full fill service booked. Digital Dennis will not be liable in any way in any further action if the above occurs.
2.2 Post Production
Post production work is an additional service provided by Digital Dennis this will be payable by you Customer / Client on top of the standard service fees. This service will be payable either as an hourly rate or at a one off set fee as arranged between Digital Dennis and you the Customer / Client in written form.
2.3 Commercial / Commissioned Work
For further terms and conditions regarding Commercial / Commissioned work please contact Digital Dennis directly. Payment for such work will be based on either an hourly rate, half day or full day rate with any travelling costs or accommodation be charged on top of this basic work rate. In some cases a one off creation fee may also be chargeable to the Customer / Client.
2.4 DVD Production
Digital Dennis can some times provide work as part of a DVD slideshow or DVD album as part of services offered by Digital Dennis. These DVD slideshows and DVD albums are recorded and tested on multiple DVD players to ensure compatibility across the majority of DVD players on the current market. Digital Dennis in no way guarantees compatibility and as such any problems with DVD playback, Use or compatibility with the Customers / Clients DVD play back hardware are the sole responsibility of the Customer / Client. DVD slideshow is copyright of Digital Dennis so no reproduction of any kind is allowed on doing so will be a breach of copyright and legal action will be taken as a result.
2.5 Online Preview Service
Digital Dennis will provide Customers / Clients with online preview services dependant on service booked with Digital Dennis. The online preview images are exactly that preview images they in no way reflect the finished image quality, detail and colour accuracy of said images. The online preview is provided for you the Customer / Client so as to assist you in choosing images / photographers / work needed for reproduction as part of the online ordering service provided by Digital Dennis. Example of quality loss with online preview compared to finished print quality, online preview images are reduced in quality by 90% compared to the finished high resolution image quality due to internet restrictions. Online Preview Galleries will be available to you the Customer / Client for up to 6 weeks after this time they will be removed any further online orders can then be arranged on a one to one bases between both the Customer / Client and Digital Dennis.
Digital Dennis can supply and provide the very best in print quality as provided in the use of a Fuji Professional Printing service. This printing service is calibrated to Digital Dennis strict quality guidelines and as such print quality can be assured to exacting standards. Digital Dennis can not and will not provide this same level of service if work is printed by another 3rd party that has not been arranged or specified by Digital Dennis as part of his services. As such Digital Dennis will accept no liability on work quality provided by any such 3rd party printers or developing companies.
2.7 Albums & Products
Albums supplied to you the Customer / Client by Digital Dennis are chosen during the Booking service but should the chosen album not be able to be supplied due to circumstance beyond the control of Digital Dennis another album will be provided on a like for like bases or as close a match as possible both in terms of size and quality even if this is at the extra expense of Digital Dennis.
Refreshment may be needed by Digital Dennis due to working hours and length of service hired by you the Customer / Client please consider this during fulfilment of service as this would be greatly appreciated by Digital Dennis but this is in no way compulsory as part of hiring said services of Digital Dennis. The only exception to this clause 2.5 will be with commercial clients and this is part of a commercial client’s obligation due to complexity of services that may be required from Digital Dennis as part of a contractual agreement.
2.9 Cut Off Period
On weddings there is a 6.00pm cut off time. If the services of Digital Dennis are required after this time then this will incur the additional cost and hourly rate of £50.00 an hour there after this will be made payable before the return of finished albums and products ordered by you the customer / client from Digital Dennis. There exceptions to this rule such as late wedding time or exceptions agreed to between Digital Dennis and the customer / client which will be confirmed in writing between said parties as part of the initial booking / confirmation of the services of Digital Dennis.
3.0 These Terms & Conditions
These Terms & Conditions are fully copyrighted by Digital Dennis they are registered with a Legal Representative and no reproduction of any kind be it electronic or paper based is allowed or this will be a clear breach of copyright stated in this clause 1.5, 1.5b and clause 1.6. Any breach of these Terms will result in legal action been taken for loss of monies and damages to Digital Dennis as a company.
Last Updated : - Sunday 13th January 2019